Here are some testimonials sent in by a few of our previous customers through the years. There are many more listed on each product page as product reviews from more recent customers; most of the testimonials below are either emailed to us (and used here by permission) or are reviews from earlier versions of our shopping cart system as we've updated our site over the years to keep up with the ever-changing web standards.
Here's a video collage featuring some recent reviews and testimonials; you'll find many more below:
You'll see that many of the reviews are addressed to Shawn or Daniel; we're both still here, serving our customers with integrity and one of us will generally be the person answering the phone when you call or replying to your email inquiries (which are always welcome!).
If you've ordered from us, please drop us a note or go to the cremation urn's product page and give a review to let others know what you felt about our urns or services. Thank you!
Please note that reviews and testimonials from after November 2013 are published directly on each product page.
November 22, 2013
Thank you! It arrived today while I was out. Beautiful. Everything I hoped for.
November 11, 2013
Received the urn on Friday, November 8. It was expertly packed and arrived without a scratch or crack. We are very pleased with the overall design and details of the urn, and the color is perfect ... gives it a nice "Asian" feel. Tell the artist we appreciate the artistry and attention to detail. Appreciate your help and consideration throughout the entire process.
September 19, 2013
The urn arrived yesterday and we love it - having it is making closure a little easier for my mom.Thank you again for the excellent customer service!
February 21, 2013
Within a few days of placing the order on-line, I received a call to discuss our selected inscription. We chose to go without the inscribed vertical line so that the inscription would be centered on the face. The urn arrived a short time later and it is indeed a lovely and very dignified resting place for my parents. We are very pleased.
January 29, 2013
My Grandfather was HUGE into horse racing so when I saw this I knew it would be what he wanted. I loved that it came in maple wood, it was his favorite tree & the engraving was beautifully done.
January 26, 2013
This urn was exactly what I had in mind for my mother.She loved "The Rose" sung by Bette Midler and I thought this would be a fitting tribute. I chose the Walnut. The carving of the rose image is exquisite.
January 5, 2013
I ordered the memory chest for my wife Christmas 2012. After ordering a Customer support rep called my cell to review my order to make sure I was ordering the correct item. I'm happy that he called me or I would have ordered the wrong item. My wife was very happy with this cherry wood memory chest and the unique engraving. Needless to say I hit a home run with this gift.
December 11, 2012
I am extremely happy with the urn that I bought. It is beautiful. My husband was an avid hunter and I am glad that I found your website. He passed away after a brief illness. I will definitely recommend you if anyone I know needs your services in the future.
November 22, 2012
I was very satisfied with my urn. Engraving in the back on the heart was perfect. Shipping was fast and I would order from this company again.
November 1, 2012
I really wanted the horse riding home urn in a different style from the one on your website.You really delivered !!!The urn is beautifyl and the quality wonderful. In addition, the urn came on the day you said it would.
July 19, 2012
We received the urn we ordered for our precious cat LuLu's final resting place. The quality and craftsmanship of the laser engraving of LuLu's photo on the urn is perfect and all that we hoped for! We will not hesitate to recommend the products and services of UrnsNorthwest with the highest of praise. A special thank you to Daniel for his courtesy and professionalism in handling our order, which was a comfort to us and made a sad task a little easier. Thank you so much.
Julie B. and Maureen M.
June 8, 2012
The cherry wood urn for my mother's ashes arrived today. It is absolutely beautiful, and my family is very pleased with the engraving. The size is perfect, too. Thank you so very much for your assistance.
May 28, 2012
I cant say enough about the service and the product itself.Many comments were made during the service about the urn and handiwork.It was a stressful time and the company we were working with couldnt come through 3 days before the funeral,and after searching the internet I was lucky enough to find and talk to Daniel with Urns Northwest and everything just fell into place thanks to theyre company.
May 7, 2012
I was happy with your service and your follow up.. thank you. I actually have not seen the urn in person. I had it sent to my mother's home.It was for my brother who recently passed. My mother and sister were very pleased with it.The funeral home that transferred the ashes were also impressed.The price and the uniqueness of the urn were far better then what the funeral home had to offer.
April 9, 2012
I knew I wanted something beautiful for my husband but I also knew that I didn't want it to look like a typical urn. I looked at what seemed like thousands of urns on different web sites before I stumbled across the star wood cremation urn. As beautiful as it appeared online, it was even more stunning when it arrived within days of ordering it. My husband was an amazing man, husband and father who died far too young at age 43. He deserved only the very best amd I believe the star wood cremation urn is a fitting resting place for such a wonderful man.
March 28, 2012
The service is great. Daniel was excellent. I'm in Australia and to communication was so easy and the shell urn was so well packaged and received earlier than expected :-)
And the urn itself is beautiful, just perfect for our Mum's water burial x our mum loved the beach. Thank you.
March 13, 2012
We were looking for the perfect urn for my husband who was a treasure hunter and collected and wore everything having to do with wolves. He wanted to be buried with me somewhere in the mountains under the pines. When we found this on line it was like it was make specifically for him. Everyone says it is beautifully made and I have nothing but wonderful feedback from everyone who comes over to see him. So thank you for making this very trying time a little easier. I know he is resting exactly where he wanted to be.
March 6, 2012
The urn was FANTASTIC, the customer service was GREAT. My uncle I know is very pleased. Retirement brought him to deer hunting and he would be so happy.
The service from this company is by far better than most everyday businesses that I deal with. They need to be commended.
February 13, 2012
Your craftsmanship is beautiful! The Urn, the centerpiece of the funeral service, will be an everlasting image and part of the memories people will have of our son.
January 2, 2012
Not only was this urn perfect for the remains of my beloved husband, but the customer service was excellent. Thank you for your help and product.
November 2, 2011
Everything was handled quickly by a compassionate staff. Daniel led us through the inscription process, making all the changes we requested.The finished product is beautiful.The prices were less expensive, the delivery was quicker & the finished urn was nicer than anything we had been quoted locally.
August 12, 2011
Thank you so much! Both of the urns are beautiful!! I appreciate your time working with me and the supplier to come up with the perfect solution. It is just a shame that such a beautiful urn will eventually be buried and not seen. My hummingbird keepsake is beautiful, just like I wanted. The base makes it sturdy and much less attractive as a cat toy!
Blessings to you and yours,
February 8, 2011
My wife and I have just received our replacement urn and we couldn't be more pleased. I would like to thank you for being so prompt and courteous in making sure that we were satisfied. Everything is just as we ordered. I would absolutely recommend your company.
Thank you again in helping with our loss.
Craig and April Wood
NOVEMBER 5, 2010
JUST A SHORT NOTE TO SAY THAT I RECEIVED TODAY, THE URN THAT I ORDERED FOR MY MOTHERS REMAINS. THE URN IS BEAUTIFUL, THE WORK, CRAFTSMANSHIP, THE QUALITY OF THE WORK, IS WITHOUT SAYING THE BEST ALL ROUND. THE PICTURE THAT YOU LASERED FOR ME TURNED OUT GREAT.
ONCE AGAIN THANK YOU SO VERY MUCH FOR ALL THAT YOU HAVE DONE.
June 9, 2010
Just a note to tell you how impressed I am with the laser-engraved maple pet urn for Misty. It arrived when promised and in perfect condition.
I have given your information to Dream Land Pet Memorial Center in Kennesaw, Georgia. I took the urn there this afternoon to have Misty's ashes transferred, and the staff there commented very favorably on the workmanship and quality of your urn and the engraving.
Please feel free to publish this testimonial on your Web site if you wish.
Thanks for your assistance during this difficult time.
April 16, 2010
RECIEVED THE URN TODAY AND WAS VERY PLEASED WITH IT. LOOKS EXACTLY LIKE SHOWN. THE PACKING WAS EXCELLENT.
PLATTSBURGH, NEW YORK
March 23, 2010
I received my urn Monday. And I just want to say thank you it looks great.
Thank You Again,
February 9, 2010
Did I tell you how much the final product is appreciated?
It is a very great success and thank you for working so hard on it to get a wonderful memory for us.
January 11, 2010
I just wanted to drop you a note and say thank you. The urn arrived today while the whole family was here and it was exactly what we pictured and the timing couldn't have been better. It was perfect.
>November 6, 2009
Please accept my belated but heartfelt thanks for the beautiful cremation boxes you made for my parents. They were more lovely than I could have imagined and fit perfectly in the niche. Your patience and professionalism are greatly appreciated.
October 16, 2009
I just received my mother's urn....it is absolutely beautiful and will be a great comfort to me and my family when the time comes to use it. Thank you, again, for all of your help and for doing such a wonderful job!
September 13, 2009
I just wantted to let you know we received Kelly's urn and we're very pleased. It turned out just wonderful! Thank you so much for doing such a great job. Kelly enjoyed hunting, but he loved just going out and watching the quail. He thought they were unique little birds with their mannerisms and little tasels on the tops of their heads.
Thank you again.
August 31, 2009
Just wanted to take a minute and thank you all for thewonderful work on my Dad's urn. It really turned out beautiful.You were a pleasure to deal with and I appreciate the fast response.Thanks againand have a wonderful day.
May 10, 2009
We recieved the urn the other day and it looks great. The picture turned out better then I had thought it would. Thank you so very much for everything.
February 27, 2009
I've been meaning to send this note for a week. Our son received the urn a week ago and is very pleased with the finished product.
Thank you for prompt and compassionate service.
January 6, 2009
Just a FYI, we received the Urn ordered last week in perfect timing, I believe we got it a day earlier than expected! It is beautiful. Perfect for my father, who carved and had a thing for crosses.
We want to thank you for your help in getting it here on time. Many people commented on how beautiful it was and have asked for your information. Have a prosperous New Year!
Sonia Miller and Connie A.
November 19, 2008
Hi, Received my pet's urn today, and its simply beautiful. The etching came out amazing. Everything is high quality. Thank you for a wonderful resting place for my best friend Elvis. the quick shipping was great too. Wonderful piece of artwork.
Thanks again, Ron
November 14, 2008
Just to let you know that the urn arrived...it's a lovely urn and the engraving is beautiful. Thank you.
October 17, 2008
I wanted to thank you for your assistance with the cremation urn I ordered for my husband's funeral. His interment was this week at Arlington National Cemetery. The urn was perfect for the honor and dignity of the Arlington burial. The engraving was beautifully done and the urn itself was beautifully crafted. I appreciate your great service and the great value of receiving such a quality product at a significantly lower price than we could have had through the funeral home. Thank you.
I included some photos. I thought you may not get to see your products actually being used, especially in a service as special as Arlington. These were not taken by me, so I can't give you permission to use them, but still thought you might like to see them. **(Customer sent photos of service in Arlington.)
Thank you again.
October 11, 2008
I just wanted to say how happy I was with the cherry memory chest I ordered recently. It’s really beautiful – more beautiful than the pictures can even do justice. Thank you.
July 23rd, 2008
On behalf of my family I wanted to let you know that the cherry urn for our Dad was lovely. The website did not do it justice. The craftsmanship was superior and the design certainly captured the essence of our Dad; a lover of nature and gardening. The cobblestone pathway reminded all of us of his several trips to England with our mother. We would like to think that he left our world gently strolling down that path, the gate remaining open for those that follow.
March 19, 2008
I GOT MY URN WITH THE FARM SCENE I ORDERED AND WANTED TO LET YOU KNOW I REALLY LIKE IT. I OPENED IT UP AND IT WAS JUST BEAUTIFUL. IF I KNOW ANYBODY THAT NEED AN URN I WILL TELL THEM ABOUT YOU. YOU DID A GREAT JOB AND I KNOW MY MOTHER AND FATHER WILL BE HAPPY IN THEIR URN. LOVE IT
March 8th, 2008
I received the urn - it is beautiful.
Thank you so much.
Thank you so much for the prompt response to our request for my father's urn. The urn came and was perfect for his final resting place. We were very pleased with it's appearance and the quality of the work..
Thanks once again..
December 22nd, 2005
I just received the hummingbird urn with custom engraving on the back. Thank you so much..........it's beautiful. My mom passed away suddenly in October, so this is a hard time of the year for us.
As she loved to feed her hummingbirds, this urn was perfect for part of her ashes. It's truly a beautiful way of remembering a wonderful mom and friend.
Thank you again...........Linda
December 30th, 2005
I received my urn, it is beautiful. we are very pleased with it. Harry is resting peaceful in the urn just wanted you to know. Thank you.
I like to take the time to extend a warm thank you to your company and particularly to Shawn for the personal customer service to don’t see to often these days especially in a time of mourning. It’s nice to see that someone still cares about the customer.
August 23, 2004
Dear Shawn ~
We received the urn today and just wanted to thank you for the excellent job that Urns Northwest did on the engraving. It was not an easy decision for us to choose which urn to buy for our baby or what to put on it. You made everything very easy for us and the engraving is exactly what we wanted.
Thanks for doing such a terrific job translating the artwork we sent into the actual engraving and for getting it to us so quickly. We really appreciate your great service.
Kathi and Steve
March 2, 2004
Hi! Its Kristy from Bakersfield....Our friends were delighted with the wreath, I haven't seen it yet, but it was a bright spot in a very hard weekend,, for them... I'm so glad to have a source like you, I love old fashioned things, and believe me the wreath as a gift will outlast anything they received....with much gratitude,
August 28, 2001
I was very pleased with both the keepsake box and butterfly engraving. The box was both simple and elegant, just as I'd hoped. The butterfly engraving personalized it for me in a way that nothing else could. Please pass along my complements and gratitude to the engraver for the fine job. I am so happy to have discovered your company at a time when I was searching for a way to add meaning to the inurnment of Linda's ashes.
Thank you very much for your excellent products and service.
March 31, 2002
JUST A NOTE TO THANK YOU FOR YOUR HELP IN SELECTING THE URN FOR BRADY.
I AM SORRY I HADN'T GOTTEN BACK TO YOU BEFORE THIS, BUT THE OAK CHEST ARRIVED IN GREAT SHAPE AND THE INSCRIPTION AND DESIGN ON IT WAS BEAUTIFUL AND I COULDN'T HAVE GOTTEN ANY THING NICER ONCE AGAIN.
January 15, 2001
Thank you for responding to me so promptly. It is greatly appreciated. If you would, I would like you to go ahead and ship the urn ASAP. I can affix the plaque when it arrives later. The funeral home is anxious to place the cremains as soon as practical. Just business.
I want to personally thank you for your prompt and courteous attention to my request. It is truly refreshing in this day and age that there are still people, and businesses, that care. Thank you so very much. If you have any questions or concerns please contact me. Once again, thank you.
April 11, 2001
You truly deserved the card and more. I cannot do more so the card had to do.
I have told a lot of people about your place. So now they know where to go if they need an Urn. And if they forget the name of the place, they know I am the one who told them. They just have to ask me, And I will surely steer them to the right place.
Again thank you from me and my family.